Terms & Conditions

Last updated 15 May 2026

Please read these Terms and Conditions carefully before using our website or placing an order. By using this website, you agree to be bound by these terms. We reserve the right to update these terms at any time — continued use of the website after any changes means you accept the updated terms. If we make material changes, we will notify you by email where possible.

1. Australian Consumer Law

Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any rights you have under the ACL or any other applicable Australian law.

2. Refunds and Returns

In addition to your rights under the Australian Consumer Law, we have a separate Returns and Refunds Policy available on this website. If a product you receive is faulty, not as described, or fails to do what it is supposed to do, you are entitled to a remedy under the ACL — this may include a repair, replacement, or refund depending on the nature of the failure. Please contact us to arrange a remedy.

3. Products, Content and Specifications

All product descriptions, prices, and specifications on this website are subject to change at any time without notice. We make every reasonable effort to accurately display product attributes, including colours; however, the colour you see on screen will depend on your device settings and we cannot guarantee accuracy. The availability of any product listed on this website is not guaranteed.

By placing an order, you confirm that you will use the products only in a lawful manner and in compliance with all applicable local, state, and federal Australian laws.

4. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to correct any pricing errors. If an error is identified after you have placed an order, we will contact you before processing.

5. Shipping

Orders will be shipped to the address provided at checkout, subject to our shipping restrictions. Once your order is dispatched, risk of loss and title pass to you upon delivery to the carrier. You are responsible for lodging any claims with the carrier for damaged or lost shipments.

6. Duties and Taxes

For international orders, you are responsible for any customs duties, import taxes, or fees applicable in the destination country. All items entering a foreign country are subject to customs inspection and assessment in accordance with that country's laws. JAAMUN is not responsible for delays caused by customs processing.

7. Intellectual Property

All content on this website — including text, images, illustrations, audio, video, and software — is protected under the Copyright Act 1968 (Cth) and other applicable intellectual property laws. This content is the property of JAAMUN and may not be copied, reproduced, modified, distributed, or transmitted in any form without our prior written consent. All rights reserved.

8. Limitations of Liability

To the extent permitted by law, JAAMUN will not be liable for any indirect, special, incidental, punitive, or consequential damages arising from your use of, or inability to use, this website or any products purchased through it. This includes, without limitation, loss of profits, loss of data, or business interruption.

This limitation does not apply where it would be inconsistent with the Australian Consumer Law or any other non-excludable statutory guarantee.

If you experience a problem with this website, your sole remedy is to stop using it. For issues with products or services, your remedy will be in accordance with our Returns and Refunds Policy and your rights under the ACL.

9. Privacy

We collect and handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This includes information such as your name, email address, and shipping address collected when you place an order or create an account. Please refer to our Privacy Policy for full details on how we collect, use, store, and disclose your personal information.

10. Your Account

You are responsible for keeping your account login details confidential and for all activity that occurs under your account. JAAMUN reserves the right to refuse service, suspend or terminate accounts, remove or edit content, or cancel orders at our discretion.

By placing an order, you confirm that you are 18 years of age or older and have the legal capacity to enter into a binding contract under Australian law.

11. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of this website will be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us through the contact page on this website.